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Free 2-Day Air on orders $200+

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Quick answers

Frequently asked questions

What shipping methods are available?

Orders with a qualifying item total of $200 or more after discounts receive free 2-Day Air to eligible US street addresses, with two business days in transit after dispatch. The qualifying total includes applicable item tax and excludes delivery charges. Below $200, standard shipping is $9.99 with an estimated 3–5 business days in transit. PO boxes and military addresses use standard service, free at the same threshold. Orders with confirmed payment before 12:00 PM Eastern on a business day typically ship the same day from Jessup, PA. Carrier estimates are not guaranteed; see our Shipping Policy.

How do I place an order?

Browse our catalog, add products to your cart, and proceed through checkout. We accept Zelle and cryptocurrency. An account is required to place an order; it also lets you track orders, reorder and manage subscriptions.

How do I reconstitute lyophilized peptides?

Use bacteriostatic water (BAC water) for reconstitution. Draw the appropriate volume into a syringe and inject slowly down the inside wall of the vial. Do not spray directly onto the lyophilized powder. Gently swirl until completely dissolved — never shake. Specific volumes are listed on each product page.

What is the recommended storage temperature?

Unreconstituted peptides: store at -20°C for long-term (up to 24 months) or 2–8°C for short-term (up to 3 months). Reconstituted peptides: always store at 2–8°C and use within 30 days. Avoid repeated freeze-thaw cycles as this degrades the peptide.

What payment methods do you accept?

We accept cryptocurrency (Bitcoin, Ethereum, USDT, USDC and other major coins, processed by NOWPayments) and Zelle. The methods currently available are always the ones shown at checkout. We do not accept credit or debit cards, and we never store bank account numbers.

Do you offer wholesale pricing?

Yes. Qualified research institutions, laboratories, and resellers can apply for wholesale accounts with tiered pricing. Visit the Wholesale portal to register. Approval typically takes 1–2 business days after tax ID verification.

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Contact information

  • Email [email protected]
  • Replies within one business day, Monday–Friday
  • Orders ship from Jessup, Pennsylvania (US shipping only)